1. What is it?
A WhatsApp ordering system for cakes and gourmet products lets customers choose flavours, fillings, sizes, and themes in a guided way. Instead of long voice notes and scattered messages, you receive structured orders: cake type, size, flavour, decoration, delivery date. Custom cakes need details—your catalogue captures them all.
Same for gourmet: jams, chocolates, gift boxes. Customers see options, add to cart, and send the order. No lost papers. No "I think they wanted vanilla."
2. How it works
- Create your product options: Add cakes with flavours, fillings, sizes. Add gourmet products with variants. Each option is selectable.
- Guided choices: Customer picks theme, flavour, size. All in one flow. No back-and-forth.
- Share the link: One link for your full catalogue. Instagram, WhatsApp, or website.
- Receive structured orders: Order arrives with all details: product, options, quantity, delivery date.
- Focus on production: No more deciphering messages. Clear orders mean fewer mistakes.
3. Benefits
- Guided ordering: Customers choose from options. No \"describe what you want\" chaos.
- Structured orders: Flavour, size, theme, date. All in one message. Standardized.
- No lost papers: Orders live in WhatsApp. Searchable. No crumpled notes.
- Gourmet gift boxes: Jams, chocolates, hampers. Add variants. Customers pick and order.
- Custom cakes: Birthday, wedding, corporate. Capture theme and details in the catalogue.
- Update in seconds: New flavour? Seasonal special? Add or edit in seconds.
4. Illustrative example
Before (illustrative): Ana makes custom cakes in Madrid. Orders came by WhatsApp: "A cake for 20 people, something chocolate, maybe with strawberries, for Saturday." She asked 5 follow-up questions. Sometimes the client forgot to say the theme. She wrote on paper; papers got lost.
After (illustrative): Ana created her WhatsApp catalogue. Customers choose cake type, size, flavour, filling, decoration theme, delivery date. Order arrives complete. She focuses on baking. Fewer questions, fewer mistakes, happier customers.
5. Who is it for?
- Custom cake makers and pastry chefs
- Gourmet food producers (jams, chocolates, oils)
- Gift box and hamper businesses
- Artisan bakeries with special orders
- Anyone selling products with many options
6. Frequently asked questions
How do customers order custom cakes via WhatsApp?
You create a catalogue with options: flavours, fillings, sizes, themes. Customers choose, add to cart, and send the order. You receive a structured order with all details.
Can I add gourmet products with variants?
Yes. Add jams, chocolates, gift boxes with sizes and options. Customers select and order.
Do I pay commission?
No. No sales commission on the Katallo platform—you set your prices.
Can I capture delivery dates?
Yes. Add delivery date as an option or note. Orders include when the customer needs it.
How do I avoid order confusion?
Guided options mean structured orders. No more \"I think they wanted vanilla.\" Everything is clear.
Illustrative scenario only—not a verified customer testimonial.
Why choose Katallo?
🚀 Fast and lightweight
Your customers do not wait. Your WhatsApp shop loads instantly on any mobile device.
📱 Mobile-focused
Design focused 100% on the smartphone experience, where most purchases happen.
📈 Search-friendly pages
Your public catalog pages can be indexed by search engines. Visibility and traffic depend on your content and market—we do not guarantee rankings.
Free plan with product limits. Optional Premium subscription for more features.
Ready to digitise your shop?
No credit card. No marketplace commissions. Join shop owners who receive organised orders on WhatsApp.
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