1. What is it?
A WhatsApp ordering system for restaurants is a digital menu that your customers open on their phone. They see your dishes with photos and prices, add items to the cart, and send the order directly to your WhatsApp. No app to download. No delivery platform fees. Whether you run a pizzeria, sushi bar, cafe, or burger joint, one link replaces printed menus and chaotic phone orders.
Customers can order from the table (via QR code), for takeaway, or for delivery. You receive an organised order—no more "two burgers and a coke" scattered across voice notes.
2. How it works
- Upload your menu: Add dishes with photos, prices, and options (sizes, extras, combos). Organise by Starters, Mains, Drinks.
- Print your QR code: Place the QR on tables, at the entrance, or on the counter. Customers scan and see the full menu.
- Customer orders: They browse, add items, choose options, and tap \"Send order.\" The order arrives on your WhatsApp.
- Receive and prepare: You get a clear list: dish names, quantities, options. Fewer errors, faster service.
- Update daily specials: Change prices, add today's special, or hide sold-out items in seconds.
3. Benefits
- QR code for tables: Customers scan and order. No printed menus. Hygienic and always up to date.
- Daily specials: Update the menu in seconds. Today's soup, chef's special, sold-out items hidden.
- No delivery fees: Skip platform commissions. No sales commission on the Katallo platform—you set your prices for takeaway and delivery.
- Combos and options: Add extras, sizes, and combos. Customers choose; you get a clear order.
- Order accuracy: Structured orders reduce mistakes. No more \"I said no onions\" after the fact.
- Update in seconds: Price change? New dish? Sold out? Update the menu instantly.
4. Illustrative example
Before (illustrative): Pedro runs a pizzeria in Lisbon. Orders came by phone: "Two margheritas, one with extra cheese, and a Coke." He wrote on paper, sometimes misheard, sometimes lost the paper. For delivery, he used a platform that took 25% of every order. He printed menus—when prices changed, he had to reprint.
After (illustrative): Pedro created his WhatsApp menu in 20 minutes. QR code on every table. Customers scan, see all pizzas with sizes and toppings, add to cart, send order. He receives a clear list. For takeaway, he shares the link. No platform fees. He updates daily specials in seconds. Orders are accurate, service is faster.
5. Who is it for?
- Pizzerias and pizza delivery shops
- Sushi bars and Japanese restaurants
- Burger restaurants and fast food
- Cafes and bakeries with food and drinks
- Acai bowls, smoothie bars, and health food spots
- Restaurants that want a digital menu without delivery platform fees
6. Frequently asked questions
How do customers order from my restaurant via WhatsApp?
You share a link to your digital menu. Customers open it on their phone, choose dishes, add items, and tap "Send order." The order arrives as an organised message on your WhatsApp.
Can I use a QR code for tables?
Yes. You can print a QR code and place it on tables or at the entrance. Customers scan it and see your full menu on their phone.
Do I pay commission on orders?
No. Unlike delivery platforms, no order commission on the Katallo platform—you set your prices.
Can I update daily specials?
Yes. Change prices, add today's special, or hide sold-out items in seconds. Your menu is always current.
Does it work for takeaway and delivery?
Yes. Share the link by WhatsApp or put it on your social media. Customers order; you receive the list. No platform needed.
Illustrative scenario only—not a verified customer testimonial.
Why choose Katallo?
🚀 Fast and lightweight
Your customers do not wait. Your WhatsApp shop loads instantly on any mobile device.
📱 Mobile-focused
Design focused 100% on the smartphone experience, where most purchases happen.
📈 Search-friendly pages
Your public catalog pages can be indexed by search engines. Visibility and traffic depend on your content and market—we do not guarantee rankings.
Free plan with product limits. Optional Premium subscription for more features.
Ready to digitise your shop?
No credit card. No marketplace commissions. Join shop owners who receive organised orders on WhatsApp.
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